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FAQs
Q1. Why did I only receive part of my order?
Don’t worry, it’s on its way! While we do our best to ship all orders in one package, there are times when orders will ship from multiple warehouses. If you did not receive multiple tracking numbers, please reach out to our customer service team for assistance.
Q2. What do I do if my order is damaged?
We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order. You may contact our customer service team here.
Q3. Can I exchange my order?
Yes, you can exchange your order within 3 days once delivered. If you’d like to make an exchange, simply return the unused goods back to us using our returns page and make a new purchase for the item or items you want through our site.
Q4. I received the wrong goods, what do I do??
Although we strive for perfection, we are human and sometimes the wrong items are shipped from our warehouses. We are so sorry for any inconvenience this has caused and our customer service team is here to help make things right. Please contact our customer service team via phone, email, or our contact us page, so that they can help you in replacing your order as soon as possible.
Q5. Are these products 100% safe to use?
Yes, all our products are verified and test by top notch pharmacist. All our products are 100% organic and have no side effects on human body.